Loyalty Programs
Bandruption's loyalty system gives you a powerful way to reward your most dedicated fans. Fans earn points for every dollar they spend, and those points accumulate into tiers that unlock better rewards.
How the Points System Works
Fans earn loyalty points on every qualifying purchase or completed activity:
- Merchandise purchases
- Subscription payments
- Ticket purchases
- Bounty completions
The points-per-dollar rate increases automatically as fans reach higher tiers.
Loyalty Tiers
Every loyalty program has four automatic tiers based on cumulative annual spending:
| Tier | Minimum Annual Spend | Points per Dollar |
|---|---|---|
| Fan | $0 | 3 pts / $1 |
| Super Fan | $200 | 4 pts / $1 |
| Backstage | $500 | 5 pts / $1 |
| VIP | $1,000 | 6 pts / $1 |
Fans are automatically promoted as their cumulative annual spend crosses each threshold.
Bounty Point Awards
Bounties are managed from Admin → Bounties because they can award loyalty points, vouchers, discounts, merch, or custom perks. See Bounties for bounty examples, field guidance, and the claim review workflow.
Redemptions
Redemptions are rewards fans can exchange their loyalty points for. You define what's available and how many points each reward costs.
Types of Rewards
- Exclusive merchandise or digital downloads
- Meet-and-greet experiences
- Backstage passes or special access
- Any custom reward you want to offer
Creating a Redemption
Go to Loyalty → Redemptions and click Create Redemption.
| Field | Description |
|---|---|
| Title | Name of the reward |
| Description | Details about what the fan receives |
| Points cost | How many points a fan must spend |
| Quantity available | Optional cap on how many fans can redeem it |
| Image | Optional photo of the reward |
Loyalty Analytics
The analytics dashboard shows you:
- Total points issued vs. redeemed
- Fan distribution across tiers
- Bounty claim rates
- Revenue attributed to loyalty program engagement